Shipping And Delivery Policy

Processing Time

• Orders are processed within 24–48 hours.

• You will receive a tracking number via email once your order ships.

Delivery Time

• Average: 7 business days.

• Maximum: 14 business days (in case of customs or courier delays).

Shipping Costs

• Free worldwide shipping on all orders.

Carriers

• We work with reliable partners like Colissimo, UPS, DHL, and local carriers depending on destination.

Customs & Duties

• Customers outside the EU/UK may be responsible for import taxes or customs fees, depending on their country.

❓ Common Issues & Solutions

• Issue: My tracking number doesn’t work.

  • Solution: It may take 24–48h to activate. If it still doesn’t work, contact us.

• Issue: Package shows delivered but I didn’t receive it.

  • Solution: Please check with neighbors or local post office. If unresolved, contact us and we’ll assist.

📩 For shipping questions, email support@snoozepro.store or use the Contact Us page.