Privacy Policy
Last updated: August 29, 2025
Snooze Pro operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Snooze Pro is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
-
Contact details including your name, address, billing address, shipping address, phone number, and email address.
-
Financial information including payment details (securely processed by our payment providers, we do not store card information).
-
Account information including preferences and settings.
-
Transaction information including items purchased, returned, exchanged, or cancelled.
-
Communications with us such as customer service inquiries.
-
Device and usage information including IP address, browser type, and interaction with our Services.
Sources of Personal Information
-
Directly from you (when creating an account, placing an order, or contacting support).
-
Automatically through the Services (via cookies, pixels, and similar technologies).
-
From our service providers (Shopify, shipping carriers, payment processors).
-
From marketing partners or other third parties (with your consent).
How We Use Your Personal Information
-
Provide, tailor, and improve Services (order processing, account management, personalized shopping).
-
Marketing and advertising (we may send you promotional communications or show you ads, which you can opt out of at any time).
-
Security and fraud prevention (account authentication, fraud detection).
-
Customer support and communication (answering your inquiries, order updates).
-
Legal obligations (comply with applicable laws and enforcement requests).
How We Disclose Personal Information
We may share your information in the following cases:
-
With Shopify and service providers (payment processing, fulfillment, shipping, analytics).
-
With marketing partners (e.g. Google, Meta) for targeted advertising, in accordance with your opt-out rights.
-
When you consent (e.g. social media integrations, product reviews).
-
With affiliates within our company group.
-
In connection with business transfers, mergers, or legal obligations.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your use of the Services. Shopify may also use aggregated data from across merchants for service improvement and targeted advertising.
For details, visit the Shopify Consumer Privacy Policy.
Third-Party Websites and Links
Our Services may link to external websites not operated by us. We are not responsible for the privacy or security practices of such third parties. Please review their policies before sharing information.
Children’s Data
Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal data from children.
Security and Retention
We implement industry-standard security measures, but no method of transmission or storage is 100% secure.
We retain personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Policy, typically up to 5 years unless longer retention is required by law.
Your Rights
Depending on your location, you may have the following rights:
-
Access, correct, or delete your data.
-
Request portability of your data.
-
Opt out of targeted advertising.
-
Withdraw consent where processing is based on consent.
To exercise these rights, contact us at the details below. You may also manage preferences (such as opting out of marketing) directly in your account or through unsubscribe links.
International Transfers
We may transfer your data outside your country. Where applicable, we rely on recognized transfer mechanisms (such as the EU Standard Contractual Clauses).
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised “Last updated” date.
Contact Us
If you have questions or complaints regarding this Privacy Policy, or wish to exercise your rights, you can contact us at:
Company Name: FI COMPAGNY LTD
Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@snoozepro.store
Phone: +33 6 22 44 28 13
Or via our Contact Us page.
